Lead the Way | Employee Career Coaching in Three Steps

Welcome back to the “Lead the Way” series from Landscapes Golf Management! We’re excited to share another insightful episode aimed at enhancing your club’s operations and fostering a thriving work environment. In this installment, Caesar Martinez, Vice President of Human Resources, introduces a straightforward three-step process for engaging employees in meaningful career development discussions.

Empowering Employees Through Coaching Conversations

In today’s dynamic work environment, career development is more important than ever. Caesar Martinez breaks down a simple yet effective approach to coaching conversations that can help managers support their employees’ growth and advancement within the organization.

Step 1: Discuss the Current Job

The first step in this process is to have an open conversation with your employee about their current role. This discussion should focus on understanding what knowledge, skills, and abilities they have mastered and which areas still need development. It’s also crucial to explore what they enjoy about their job and what they might find challenging or less enjoyable. Your role here is to create awareness and lay the foundation for their career advancement.

Step 2: Explore Future Paths

Next, engage your employee in a discussion about their career aspirations. Whether they aim to advance within their current field—such as moving from a lead server to a supervisory position or food and beverage manager—or they wish to pivot to a different department, your goal is to help them understand the opportunities available. By creating this awareness, you can guide them in identifying a clear and achievable career path.

Step 3: Commit to Action

The final step is to ask your employee what they will do to advance their career. Phrasing this question as “What will you do?” rather than “What would you like to do?” or “What could you do?” emphasizes commitment and action. This step is crucial for turning coaching conversations into tangible steps toward career growth.


Watch the full episode here.